Returns & Exchanges

We want you to love your functional mushrooms as much as we do. If you are not completely satisfied with your purchase, we offer a 60-day Money Back Guarantee on all products ordered directly from our website.

1

Initiate Your Request

Contact our support team within 60 days of your purchase with your order number and the reason for your return.

2

Receive Authorization

Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with specific shipping instructions.

3

Pack and Ship

Securely package the items and include your RMA number inside the box before shipping them back to our fulfillment center.

4

Process Refund

Once your return is received and inspected, we will issue a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing